Legal Notice

1. Owner identification

In compliance with the obligation to inform users about the owner of this website, the following details are provided:

Name: Manel Andreu Perez Role: Independent developer Contact website: https://orxataguy.vercel.app Email: legal@raggamon.com

2. Purpose and scope

This Legal Notice governs access to and use of the website raggamon.com (hereinafter, 'the Site') and the services provided through it. Accessing the Site implies express acceptance of the conditions set forth herein.

3. Intellectual and industrial property

All content on the Site — including, but not limited to, texts, images, logos, icons, source code and graphic design — is the property of Manel Andreu Perez or third parties who have authorised its use. Reproduction, distribution, public communication or transformation of such content without prior written authorisation is expressly prohibited.

The software underlying the Raggamon platform is distributed under the terms of its corresponding licence, available in the project's official repository.

4. Raggacoins and digital service credits

Raggacoins are digital processing credits issued exclusively by Raggamon. They represent prepaid capacity to use Raggamon's value-added AI orchestration service. Raggacoins are not AI provider API tokens, they do not represent raw compute credits with any third party, and they cannot be redeemed with OpenAI, Anthropic, Google or any other provider.

Raggamon purchases AI processing capacity from OpenAI, Anthropic and Google on its own account and offers users access to the resulting processed output as part of the Raggamon service. This is equivalent to any cloud SaaS that uses third-party infrastructure internally without granting users direct access to that infrastructure.

The value of a Raggacoin is fixed by Raggamon at EUR 0.001 of platform processing capacity and may be adjusted with notice. Raggacoins have no monetary value outside the Raggamon platform and may not be exchanged for money.

For refund and withdrawal rights applicable to Raggacoin purchases, please refer to the Terms of Use.

5. AI providers — internal third-party suppliers

Raggamon uses OpenAI (OpenAI LLC), Anthropic (Anthropic PBC) and Google (Gemini API, Google LLC) as internal AI infrastructure providers. These companies are independent third parties and are not affiliated with Raggamon or Manel Andreu Perez.

Users of Raggamon's managed plans (Business, Enterprise) do not have a direct contractual relationship with these providers through the Raggamon platform. Raggamon is the sole contracting party with these providers and is responsible for complying with their terms of service. Users may not attempt to use Raggamon as a proxy or gateway to directly access the APIs of these providers.

Raggamon is not liable for any service degradation, policy change, or discontinuation by these AI providers that affects the Raggamon service. In such cases Raggamon will use commercially reasonable efforts to maintain service continuity.

6. Liability

Raggamon does not guarantee the availability, continuity or infallibility of the Site and its services. To the extent permitted by applicable law, Raggamon shall not be liable for damages caused by service interruption, computer viruses or fraudulent use of the Site.

The Raggamon platform acts as an infrastructure provider and AI orchestration layer. Data processed through the user's RAG systems is the exclusive responsibility of the user. On BYOI plans, Raggamon does not access or control content stored in the user's own infrastructure (MongoDB Atlas, Supabase, etc.). On managed plans, Raggamon processes user data solely to provide the requested RAG pipeline outputs.

7. Third-party links

The Site may contain links to third-party websites. Raggamon is not responsible for the content, privacy policies or practices of those sites. The inclusion of a link does not imply recommendation or endorsement of the linked site.

8. Authorised access and plan management

Access to paid plans on the Raggamon platform is not automatic. Every plan change — from Turista to Developer, Business or Enterprise — requires prior individual authorisation granted directly by Manel Andreu Perez, the platform owner. Requests must be submitted through the in-platform contact form and are assessed on a case-by-case basis.

This authorisation model allows the owner to verify that each user or organisation meets the legal, technical and ethical requirements to use the platform, and to ensure that the service is not being used for fraudulent, unlawful or harmful purposes. The owner reserves the right to refuse or revoke access to any plan at any time without obligation to provide reasons.

By submitting a plan access request, the applicant confirms that they will use the platform exclusively for lawful purposes in compliance with applicable law, and agrees to provide any additional information the owner may reasonably request to assess the request. Authorisation constitutes a bilateral agreement on the specific terms of use applicable to that user or organisation.

9. Applicable law and jurisdiction

This Legal Notice is governed by Spanish law. For the resolution of any dispute arising from access to or use of the Site, the parties submit to the jurisdiction of the Courts and Tribunals of the owner's registered address, expressly waiving any other jurisdiction that may apply.